Data Lake
Centralized consolidated repository for all types of data: structured, semi-structured, and unstructured - allowing for flexible storage and analysis
Consolidates diverse data types into a single, scalable repository
AI and Advanced Analytics
Provides access to raw data, enabling building of unconstrained models
Ensures efficient processing at scale making your business future proof
Integrates seamlessly with other enterprise products enabling faster decision-making
Striking right balance between performance and flexibility for varying business needs
Pulse
Enabling field and HQ teams with real-time, data-driven insights through a unified performance dashboard across key metrics.
Access sales, performance, and execution KPIs in one place
Toggle between manager and field views to gain insights at personal, national, and sub-national levels
Monitor HCP and patient performance trends to refine focus customers
Top and Bottom Performers
Identify high-impact HCPs and Accounts for surgical targeting efforts
Track customer and patient engagement and retention trends for comprehensive insights
PEAK
Simplifying Incentive Compensation management via transparent and centralized IC performance reporting
Ability to handle diverse range of IC plan designs, evaluation metrics, and ingest multiple plan components
Little to no lead time between data availability and performance scorecard generation
Everything in one place - scorecards, contests, awards, calculators, attestation, communication, documents archive
Ability for managers and HQ to review their team's performance, compare them and identify top/bottom performers
Quick and easy retrieval of current and historical IC plan and policies, training materials, and supporting documents
Self-Serve Analytics
Enabling field and HQ teams with real-time, data-driven insights through a unified performance dashboard across key metrics.
Generate tailored no-code visuals with ease to cater to specific requirements, on the fly
Leverage the integrated AI tools for real-time guidance, simplifying data analysis and interpretation
Eliminate the need to wait for analytics teams to generate reports, thereby allowing users to get insights instantly
Making analytics-ready datasets accessible to the field and HQ foster a data-driven culture within the organization
Enables users to focus on value-added initiatives versus waiting for data reports, improving throughput and quality
CRM
Brings together sales, marketing, medical, and service teams and facilitate seamless interaction with the healthcare professionals (HCPs)
Add new HCPs or select from an extensive database to quickly engage with multiple HCPs in one interaction
Record essential details such as date, type, key messages, and products discussed for a full engagement history
In-Depth Customer Profiling
Access robust insights to deliver personalized interactions with the health care professionals
Content Sharing & Management
Manage and distribute content seamlessly across different teams in the organization
Strategic Territory & Account Planning
Optimize territory assignments and align resources effectively
Business Reviews
Facilitates consistent and comprehensive business planning at all levels with the ability to view and add, insights and key takeaways
Provides field teams a platform to objectively review their current performance and plan for the immediate future
Same reporting structure followed across all levels to minimize distractions
Individuals can add commentary to the reported metrics to give a holistic review of the territory performance
Historical business review takeaways and comments are retained to ensure continued storyline for the geography
Comprehensive information
Standardized info across sales, performance, execution, access and other streams
Vital360
Enhances productivity and efficiency between the field and HQ teams by streamlining communication and structured flow of information
Establishes means to solicit structured information from the field for seamless consumption by HQ
Applicable across various SFE functions - IC challenges, raising requests: ZTT change or sharing targets, roster management and more
Standardized Communication
Enables HQ to communicate with the field to seek specific information (ex: DCRs) and drive quick decision making
Receiving structured information allows HQ to quickly consume the information and save stewarding time
Built-in logs in use case like IC challenges keeps the field informed of the decision and safe guards the organization in case of HQ appeals
Key Account Management
Multi-faceted field team collaboration and task management platform. Enhances collaboration by streamlining activities and offering comprehensive account overviews
Comprehensive snapshot of account details, their performance metrics and execution information
Granular user and role level management at each module or view level for a personalized experience
Seamless integration with other existing systems and processes to drive operational efficiency
Works across all devices: iPad, Mobile, and Desktop
Quick access to up-to-date performance and execution data and integration with the reporting platforms